Smart Engines AI automates passenger on-boarding for Aeroexpress.


In October, 2019, Aeroexpress released an updated version of their mobile application, with an automated passenger self-onboarding feature. Aeroexpress is a government-owned railway company in Russia, which utmost function is the operation of Russia’s passenger airport link rail services. The integrated document capture system powered by Smart Engines has enabled one-click registration of passengers – all it takes is showing their ID document to the smartphone camera.

According to Regulations of Russia’s Ministry of Transport (Act N473, 2013 – Transportation of Passengers, Baggage and Cargo luggage by rail), on boarding long-distance trains, passengers must present a proper identification document which was used to make the initial booking. This step has been automated in Aeroexpress mobile app with the integration of Smart ID Reader. The passenger is required to simply point the passport page to the camera of their mobile phone, the system in less than two seconds will extract the data and fill in the necessary fields.

Due to advanced algorithms based on artificial intelligence and computer vision, the solution by Smart Engines guarantees fast document processing and recognition accuracy.

It is important to note that passengers can be sure that their personal information is reliably protected. All data processing is carried out directly on the user’s device and is not saved, stored or transferred to third-party servers.

Croatia Airlines

2e Systems GmbH & Smart Engines collaborated to celebrate Croatian flag carrier 30th anniversary and released in-app, which automates and speeds up passenger’s onboarding process.


Croatia Airlines — Croatia’s national air carrier and a member of the Star Alliance, improves the quality of its service with the integration by the German company 2e Systems of Smart Engines OCR SDK into its mobile application. Available for iOS and Android, the solution speeds up the passenger’s onboarding process by scanning the Machine Readable Zone (MRZ) on passport.
To perform the recognition, the passenger is invited to show his identity document to the camera of his smartphone and hold it for less than 2 seconds, during which the system automatically detects the MRZ and extracts the necessary data to prefill the Croatia Airlines application form.
It is important to underline that for preventing any leak, all calculations are performed on the device itself in real time, without transferring any data to an external servers for processing.
The solution has been integrated into Croatia Airlines mobile app made by 2e Systems, which specializes in web, mobile and communications solutions for the airline industry. The application is available in four languages – English, German, French, and Croatian.
In addition to document scanning feature, passengers can also check their flight status in real time; by simply specifying the flight number, the airline or the airport, passenger receives updated information on the status of a particular flight, directly from Croatia Airlines operating system. In addition to that, the passengers may use the checkout option if they wish to cancel their flight.
The upgraded version of Croatian Airlines application is available for download on the App Store and Google Play.

About Smart Engines

Smart Engines is a software development company with a broad expertise in computer vision, document processing and OCR, mobile recognition systems and artificial intelligence. Main products of Smart Engines are computer vision solutions and document analysis systems.
Smart Engines technology allows extracting data from identity documents in the video steam in real time. Based on the proprietary AI platform HIEROGLYPH the system is able to recognize more than 900 document types in more than 40 languages from 180+ countries. In the latest SDK version the platform deploys an advanced 8-bit OCR technology, as well as latest stage of algorithms for identification and orientation of documents.

Apart from developing computer vision products and solutions, Smart Engines regularly publishes scientific papers and is well known in the international scientific community as a key player in the field of artificial intelligence.
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About 2e Systems GmbH

2e Systems is a highly versatile, fast and flexible computer engineering company specializing in online booking, e-commerce, NDC platform, check-in, mobile, chatbot and passenger & crew communication solutions for the airline industry.

The company was founded in February 2000 near Frankfurt, Germany, and has grown to include offices in Croatia, the UK, Australia, Ireland and the US. We are an international team of over 110 aviation industry professionals representing 28 different nationalities that can deliver innovative, cost-effective and omnichannel solutions.

2e Systems offers all professional services: conception, definition, business analysis, project, client and product management, application development, quality testing, enhancements and support.

Our mission is to develop and innovate superior software which enables airlines to enhance their e-commerce sales, operational communication systems, overall passenger satisfaction and client loyalty.

We work hand-in-hand as partners with our customers to support their fast-evolving digital strategies to remain competitive. 2e Systems is considered an industry leader in delivering flexible modular software applications for airline clients around the world. For further information on our products please visit


Aeroflot introduces bank-card and document recognition on mobile apps

Aeroflot has added a bank-card recognition module to its iOS and Android apps. Using a device’s built-in camera to read information on a bank card makes buying tickets significantly faster and raises the quality of service provided.

Before buying tickets using the app, users can enter all their card details simply by holding the card in front of the device’s camera for a few seconds. Scanning the card automatically enters the card number, expiration date and the name of the cardholder into the payment form, and works even for cards with a high level of protection. The Smart IDReader technology, developed by Russian company Smart Engines, contains a feature that makes it particularly appealing to customers in Russia – it recognises cards issued by the Russian national payment system Mir, which counts over 350 participating banks across Russia.

The mobile apps also now include document scanning and recognition, and can recognise ID documents and use them to automatically fill in passenger data fields. The average time to fully process the document is around 1-2 seconds. Using this function the required fields can be quickly filled in automatically, saving a significant amount of time.

Development of mobile apps is a key areas of Aeroflot’s strategy. The company uses the latest techniques for developing mobile apps, which provide a new level of quality in terms of passenger service and offer a wide range of options from flight check-in and access to personal accounts to choosing the correct fare and quickly purchasing tickets.

Aeroflot is one of the leaders in passenger aviation in the use of digital technologies, both in Russia and internationally. In 2017, the company was awarded the TADVISER IT-PRIZE 2017 in the nomination “Mobile Application of the Year”.


BeepCar, a ride sharing project of the @Mail.Ru Group launched a personal identity confirmation service with a passport using technology provided by Smart Engines.

Ride sharing is the new and growing way to travel by car. The driver offers a spare seat in their car to passengers who are heading to the same travel destination. The driver and passengers all share journey costs between each other, which works out cheaper for everyone. You no longer have to depend on public transport schedule, nor do you have to go on long tedious car journeys all by yourself – BeepCar app will find you company! Make and model of the car info is also available to the passenger.

With this kind of innovation the security of passengers and the security of transactions is of paramount importance. As all operations are done remotely, the personal identity confirmation becomes the key to success of the service.

The user will be able to download his ID card to the application and, upon successful verification, receive an identity confirmation icon. It will be visible when searching for drivers and will become an additional guarantee of the user’s reliability. For users who do not pass the test, there will not be any restrictions. The company believes that if a person is not afraid to confirm the identity of a passport, then the credibility of such a user increases.

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