Russia’s leading telecom operator Beeline, the brand company of Veon, introduces automatic subscriber registration, and enhances online customer experience of its online store, making it more convenient and fast. The newly integrated solution is based on the document recognition and authentication technology, which enables the mobile operator to process and deliver SIM cards, devices, and accessories purchased in its online store within just 2 hours. The developer of the technology is the Russian research company Smart Engines Service.
The new feature of automatic registration of subscribers has already been introduced into the web interface of Beeline’s online store, and involves recognition and authentication of identity documents through simply pointing the person’s ID to the camera of the device. The system automatically captures the necessary data and adds it into the required fields of the application form. Thus, in total, the data entry process takes less than two seconds. It is worth noting that all the personal information is processed directly on the user’s device and is not transferred to any third-parties.
The solution captures the information in real time and is capable of processing an image of a document almost instantly; it thereby helps to significantly speed up the customer service and improve its quality, while ensuring personal information security. High speed and accuracy of document recognition is the result of advanced methods of training deep-learning neural networks, and machine vision technologies developed by Smart Engines. The solution was integrated by the company Philosophy IT LLC.
Smart Engines Service is the leading provider of integrated solutions for the recognition of identification documents. Besides, the company is one of the few to develop its own proprietary software for the recognition of various types of documents, notable for its high accuracy, speed, and guaranteeing personal data security. Its technologies are based on Russian scientists’ long-term fundamental research and development in the field of artificial intelligence and machine vision. Today, Smart Engines solutions for document recognition are used by the leading companies in the IT, communications and financial markets, including large telecoms, banks, and insurance companies around the world.
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