29.04.2020 г.

Smart Engines AI makes insurance apps more intelligent to promote development of the market

Bulgarian tech start-up Ablera, specializing in providing AI-based solutions for insurance companies, banks and medical institutions, and developer of AI-based identification systems Smart Engines, signed an agreement of cooperation. 

Ablera enters the market with the universal learning platform Serdica Suite, an advanced AI solution for digital transformation of businesses. The platform automates all aspects of company-client communication using an intelligent virtual assistant (chatbot BETH) which runs on next generation machine learning algorithms designed by specialists with deep understanding of insurance business specifics and as well as compliance requirements for IT systems.

In the scope of this cooperation, scientists from Smart Engines, specializing in intelligent document processing, will ensure full automation of the identification process for the clients that interact with the Serdica Suite platform. Embedded algorithms allow the system to instantly process and digitize national id cards, passports, driving licenses, and vehicle documents, regardless of lightning conditions and technical capabilities of the camera of the scanning device. Owing to AI, the technical solution is capable of determining the angle of inclination and perspective of the document within the screen, which helps it to quickly detect a document on the image or in the video stream in real time, and successfully extract the necessary data. The security of the processes is ensured both for the company and the client: the solution verifies the authenticity of the provided documents, and the whole process takes place on the user’s end device and does not involve transfer of unprotected data to remote servers or to a cloud.

 “Our goal is to ensure that our client gets a fully functioning insurance company on their mobile phone. When it comes to the treaty-making process, as well as processing insured events, we use our knowledge of the insurance market and the IT trends to create solutions that will bring the quality of our client’s service to a fundamentally new level, helping them speed up and improve the interaction with their customers significantly.” Liliya Popova, Commercial Director at Ablera

Ablera’s upcoming plans include launching its product on the European market. Smart Engines integrated solution will help the company to expand the capabilities of the virtual assistant, by automating the recognition of handwritten car accidents and damage assessment reports, based on intelligent analysis of photos of a damaged vehicle.

About Ablera

Ablera is a Bulgaria-based technology company that combines wide expertise in the insurance market, and understanding of trends and specifics of the industry. It comprises of specialists with more than 20 years of experience in the field of software design and development. Ablera’s goal is to support new digital transformation of businesses by using their extensive expertise in the field, and implementing dynamic data along with state-of-the-art technologies. Serdica Suite product line was created as a result of comprehensive research and analysis of innovative technologies in the field of AI / ML, IoT, NLU / NLP available today. Serdica Suite brings customer interaction, offers’ personalization and risk assessment to a whole new level.