17.10.2019

MegaFon uses Smart Passport Reader to reduce customer service time in its stores

Public Joint Stock Company “Megafon” (mobile operator) uses Smart Passport Reader to reduce customer service time in its stores.

MegaFon, the mobile phone operator and telecom operator has launched a mobile application to reduce customer service time in MegaFon stores. The application is equipped with Smart Passport Reader — the document recognition technology which enables MegaFon sales assistants issue a SIM card using just a tablet with camera.

Passport Reader by Smart Engines automates the process of inputting customer’s personal data into company’s CRM system by scanning the client’s passport with the tablet camera. This service is available not only for citizens, but also for any foreign passport holders.