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In this article we would like to argue that effectiveness of business processes, which involve customer relations, does not rely on the sophistication of the technologies involved. Often, complex technical solutions for biometric verification in the banking sector can be easily replaced by simple ID recognition. We will take the…

The worldwide spread of the coronavirus disease (COVID-19) is changing the consumer behavior patterns dramatically. The growing mood of panic has led to either conscious or involuntarily avoidance of any physical contact between people. And, as a consequence, stimulated the development of remote online services, such as food delivery, mobile…

Smart Engines clients have recognized more than 39.4 million documents using our technologies, only over the last 10 months. How to automatically extract document data using AI? Which industries were the first to adopt the automated customer identification technologies? How do companies benefit from such technologies? And last but most…