Telecoms

Super-streamlined customer service.

Smart Engines OCR technology allows mobile operators to process and deliver SIM cards, devices, and accessories purchased online within just two hours.

Smart Engines OCR is helping the telecoms industry to offer a faster and more convenient online shopping experience both online and in-store.

Automatic subscriber registration is powered by our document recognition and authentication technology. By streamlining the online customer experience, it enables mobile operators to process and deliver SIM cards, devices, and accessories purchased online within just two hours.

Customers simply need to display their ID to the camera of their device. ID Card Engine automatically captures the necessary data in real-time and completes the required fields of an application form. All in less than two seconds.

The same principle applies in physical stores, allowing sales assistants to issue a SIM card in seconds simply by using just a tablet with a camera.

In doing so, it helps to significantly enhances the speed and quality of customer service. And as with all Smart Engines software, the whole process also remains highly secure. Personal information is processed directly on the user’s device and never transferred to external servers.

MTS

The largest mobile operator in Russia and CIS with over 100 million subscribers integrates Smart Engines recognition technology into SIM vending kiosks.

Mobile Telecommunications Company MTS integrates the passport engine into its SIM card issuing kiosks to optimize SIM purchase. Smart Engines OCR solution enables to provide seamless user onboarding by quickly extracting customer identity data.

The SIM vending kiosk is equipped with two video cameras. The first one allows scanning the passport and prefill necessary data and the other one is placed above the screen, and serves for obtaining the image of customer’s face. The system then compares that image to the photo in the passport for verification purposes.

As can be seen in the video upon successful verification the customer is offered to choose a tariff and get his SIM card.

The challenge of user verification was solved by face recognition technologies developed at VisionLabs. Both technical solutions of Smart Engines and VisionLabs have been integrated by LETA IT Company.

Get in Touch

For questions about our products, research, people or project proposals, please get in touch.

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Test Drive Our Smart Engines

A range of free demo apps for intelligent document procesing allows you to experience the power of Smart Engines software in a real-world context.

Why not experience the power of Smart Engines for yourself? Our free demo apps allow you to test the capabilities of our identity document recognition software on mobile devices and scanners.

Simply display any document to the camera, allow the app to recognise and capture the necessary data, then store in a file, form or work sheet.

Demo apps require access to the camera on your smartphone or device. Some will also request access to the photo gallery in order to demonstrate single-photo document recognition. Others include ‘Make a request’ functionality to enable the sending of information from your e-mail application to the Smart Engines sales department.

Demo apps do not make any copies of your data and never send data to external servers.

Recognition is performed entirely on the device with the sole purpose of allowing you to test the capabilities for yourself. Rest assured that our demos contain no malware or viruses.

Download a demo from Google Play or the App Store only to ensure you use the latest official app.

Questions about Smart Engines demo apps?
Contact us at support@smartengines.com

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