Hospitality & Tourism

The science of the scan.

Smart Engines OCR technology completely eliminates the need to manually enter data, transforming the customer experience within the hotel and tax-free shopping sectors.

Smart Engines OCR technology transforms the booking and check-in process within the hospitality industry, allowing hotels to streamline their procedures and enhance the overall customer experience.

Our Passport Engine instantly captures guest information by scanning any passport incorporating a machine-readable zone (MRZ) with a smartphone or tablet. Once scanned, the data is immediately entered into the hotel’s system, completely eliminating the need for manual entry.

Tax-free shopping
Tax refunds have become standard in the global tourism industry – and MRZ Engine accelerates the process. Cashiers simply need to scan a customer’s identification document with the camera of a smartphone or other device. The Smart Engines app reads the MRZ in real-time, transferring the data to a printer via WiFi or Bluetooth. The entire process from scanning an ID document to producing the final receipt takes a mere three to five seconds.


In 2014 in Silicon Valley, California, founders Fareed Ahmad and Aditya Thyagarajan started a project called HotelKey. The idea was to create an effortless user experience to tackle operational challenges for small to mid-size hotels. Both founders recognized that a cloud-based mobile platform was the next digital breakthrough.

 Smart Engines mission: to simplify check-in process

The integration of document recognition software from Smart Engines in HotelKey mobile applications allows near-instant entry of guest ID information through the scanning of a passport. After the passport with machine-readable zone (MRZ) has been scanned using a smartphone or tablet, the guest information is immediately entered into the HotelKey infrastructure, without any need for a user to manually enter all of the guest information.
Simply a revolution.

The main technological advantage of Smart Engines’ solution, its high-precision and high-speed document recognition using video stream performed securely on the device itself, allowed HotelKey to bring their products to a new level, serving the ever-expanding hospitality industry.

Document recognition on mobile devices is revolutionary for the hotel industry. A partnership with Smart Engines has allowed us to deploy innovative advances in guests service, as well mobile self-service during booking and registration.

Fareed Ahmad

CEO & Founder

Get in Touch

For questions about our products, research, people or project proposals, please get in touch.

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Test Drive Our Smart Engines

Free demo apps allow you to experience the power of Smart Engines software for intelligent document scanning in a real-world context.

Why not experience the power of Smart Engines for yourself? Our demo apps allow you to test the capabilities of our identity document recognition software on mobile devices in videostream or in a single image (photo, scan).

Simply display any document to the camera in real-time or choose a photo from the gallery, and the app will recognize and capture the necessary data.

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